Key Account Manager

Description

Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process – from the control system to the drive shaft, from the initial idea to after-sales.

Our products can be found in many industries, including automotive, packaging, material handling and logistics, robotics, and commercial equipment (pumps/fans). A global network of distributors and representatives makes Lenze Americas perfectly positioned to meet the motion control needs of customers worldwide. Lenze Americas, the American subsidiary of Lenze SE of Germany, is headquartered in Uxbridge, Massachusetts; corporate global headquarters are in Hamelin, Germany.

Position Title: Key Account Manager

Location: Remote (Chicago/Detroit/Atlanta)

Potential Earnings: $125,000 to $140,000 dependent on experience

Position Summary: The Key Account Manager will be responsible to maintain and expand relationships with strategically important customers.  They will act as the primary point of contact between the client and the company, ensuring client satisfaction and retention, while identifying opportunities to grow revenue.  The Key Account Manager will collaborate with internal teams (sales, marketing and product development) to meet customer needs and deliver exceptional service.

Key Responsibilities Include:

• Build and maintain strong, long-lasting relationships with key accounts while being primary point of   contact for the assigned accounts
• Address client concerns and ensure the timely and successful delivery of solutions according to customer needs and objectives
• Identify and develop new opportunities to grow the key account’s business
• Collaborate with internal teams to ensure service delivery that aligns with customer expectations
• Negotiate contracts and close agreements to maximize profits
• Prepare regular reports on account performance and forecasts
• Develop and implement strategic account plans to key clients’ needs, drive revenue   and maintain long-term   relationships
• Facilitate communication between the key account and the company to manage any issue that may arise
• Provide market feedback and competitive intelligence to internal teams to help refine product/service offerings
• Must be flexible and agile to support Lenze business needs and mission and may be assigned projects and/or other duties outside of normal job   functions to meet the needs and demands of the business

Qualifications include:

• A technical degree is preferred (BSEE, BSME, Computer Science, Physics) or equivalent industry experience of 5+ years. 
• Experience in delivering client-focused solutions based on customer needs
• Strong communication skills, with the ability to build rapport with key clients
• Excellent organizational skills with attention to detail
• Ability to manage multiple projects at a time, prioritizing workload efficiently
• Strong negotiation and   problem-solving abilities
• Ability to think strategically and execute tactically
• High levels of initiative and motivation
• Adaptability and quick learning 
• Travel up to 50% is required

 Competitive Company Benefits:

• Blue Cross Blue Shield Medical and Dental Insurance - PPO and HMO Options
• FSA, HSA options
• Eyemed Vision Insurance
• 401(k) with up to a 4% company match with Fidelity
• Up to 3 weeks of PTO
• 10 company paid holidays (8 fixed and 2 floating holidays)
• Company paid short term, long term, and ADD & D insurance
• Up to 13 weeks 100% paid parental leave after one year of service
• Supplemental insurance plans (Identity theft, cyber protection, additional life, etc.)
• Tuition reimbursement
• Sit/stand desks
• Fully remodeled office setting

Lenze is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.