Compensation:
$18.50-$22.00 per hour, based on experience and skill set
Job Description:
WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates who excel in communication to join our growing company as a Reverse Logistics Intern. This role focuses on customer resolutions, resale efforts, cost analysis, and process improvement, and is a key part of growing our business and contributing to the circular economy focus of Reverse Logistics efforts.
Reverse Logistics performs many functions involving communication with customers, vendors, third party partners, and departments within our company to ensure customers receive their preferred resolution promptly while recouping returns costs.
During your internship, we will have knowledgeable mentors available that will provide guidance as you gain professional experience while sharpening your skills. WebstaurantStore can offer flexible hours, and can develop a work program to meet your class schedule. Interns at Clark Associates also have access to a robust training program, which includes campus and warehouse tours, team shadowing, volunteer opportunities, roundtable discussions and presentations with senior leadership, mentorship, networking opportunities, soft-skill and hard-skill training, and other great internship perks!
What is Reverse Logistics and how does it fit into the WebstaurantStore business model?
Reverse Logistics is defined as; Moving a product/asset from one point of use to the next. Returns are unavoidable in any e-commerce market, and Reverse Logistics supports a circular economy approach for WebstauratStore. This is done by identifying the quickest refund approach for our customers, redeployment of valued assets through a variety of resale platforms, and environmentally conscious scrapping and recycling.
As a Reverse Logistics Intern you will:
- Make and execute decisions regarding the best way to resolve customer resolutions for both stock and drop-ship inventory
- Review, process, and post resale items through a variety of sales platforms
- Shadow other team members to gain knowledge in all areas of the department including our training and QA specialists
- Communicate with internal sources such as accounting to ensure effective resolution fulfillment
- Get hands-on experience with newly formulated internal development systems that supports Webstaurants returns process and needs
- Projects such as improving processes with customers, vendors, internal systems, and our data
We are looking for driven, motivated candidates who are:
- Currently enrolled in an undergraduate or graduate degree program - Any major welcome
- Detail oriented
- Able to leverage data to support proposed solutions
- Willing to independently take initiative and ownership of problems to find solutions
- Able to flourish in a fast-paced, changing environment
- Able to balance desired business and customer outcomes
- A team player who wants to contribute to a thriving culture
- Adept at communicating effectively to a variety of audiences
- Able to provide feedback on team/company processes and projects
- Able to prioritize and balance multiple responsibilities
- Proficient in Microsoft Office Suite, specifically Excel
We offer competitive compensation and our Pennsylvania headquarters is dog friendly and features an on-site fitness center. An Internship with WebstaurantStore has the potential to lead to future employment within Web or another Clark company.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Reverse Logistics Internship position with you! Submit your resume and cover letter and apply online today.
Remote Work Qualifications
- Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
- Access to a home router and modem.
- A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
- A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
- The desire and ability to work and communicate with other team members via chat, webcam, etc.
- Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
