Senior Sales & Business Account Manager

Our client, is an innovative team within the iGaming industry, dedicated to developing gaming products featuring unique mechanics. They take pride in their successes, their distinctive products, and their skilled team, which is entirely composed of professionals with strong mathematical backgrounds and a data-driven approach. Embracing innovation and maintaining a passion for their work, they are highly quality-focused. A key point of pride is their exceptional development processes, which not only streamline their work and enable rapid game production but also ensure transparency for everyone involved in the project. They are now seeking an experienced and talented Sales & Business Account Manager to join their team.

Role Responsibilities:

• Revenue Management: Drive and maximize revenues from assigned customers.
• Customer Relationship Development: Build strong relationships with key stakeholders both internally and externally.
• Primary Contact: Act as the main point of contact within the organization for your customers.
• Market Expertise: Develop sector and market expertise, taking a consultative approach to understand the customer's business drivers and requirements.
• Client Feedback Monitoring: Continually monitor client feedback to anticipate business needs and forward them to the Product department.
• Company Representation: Represent the company at industry events and exhibitions tailored to online gambling operators.
• KPI Reporting: Regularly report on key performance indicators (KPIs) and the status of accounts to the Head of Account Management.
• Project Participation: Assist the Head of Account Management and other relevant stakeholders with assigned tasks and projects.
• Report Building: Build comprehensive and detailed reports for internal and external stakeholders.
• Sales: Sign new deals/ direct integrations and manage the onboarding process

Requirements to Candidate:

• Experience: Minimum of 3 years of experience in the industry.
• Proven Experience: Strong experience as an Account Manager & Sales Manager (B2B) within the iGaming industry is a must.
• Knowledge: Excellent understanding of the iGaming market, trends, products, and markets.
• Communication Skills: Fluency in English is a must; knowledge of Russian is highly desirable.
• Client Management Skills: Ability to handle relationships with Tier 1 customers and manage difficult clients under pressure.
• Strategic and Analytical Thinking: Ability to develop and execute strategies, with strong analytical and numerical skills.
• Proactive Approach: Self-starter with a proactive approach to solving problems.
• Adaptability: Ability to cope with a fast-paced, complex, and rapidly changing environment.
• Team Player: Ability to work independently with minimal supervision, while also being a collaborative team player.
• Presentation Skills: Excellent verbal and written communication skills, with strong presentation abilities.
• Negotiation Skills: Strong negotiation skills to effectively manage and grow customer accounts.
• Client Base: Must have an existing client base.