Field Community College and Education Outreach Manager - Downstate Illinois

Overview:

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service.  We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

What We Offer:

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

What You Will Do:

National Louis University is expanding our outreach activities to the central Illinois / downstate Illinois areas to focus on expanding our student enrollment for students transferring from community colleges, degree completers, and educators who are seeking to grow their careers in the education field.  We are seeking someone who can work independently and be comfortable in a field position to establish and maintain relationships in community colleges, early childhood centers, and K-12 schools and districts to represent the university with professionalism and enthusiasm.  The position is home-based, and will require extensive travel throughout the territory and periodic visits to our campus in downtown Chicago.  Excellent sales, account management and presentation skills are needed.

This is a remote position but will require candidate to be based downstate Illinois to be able to travel, network and build relationships throughout the area.

• Drive partnership, enrollment and revenue growth—identifying and proposing new partnership opportunities in assigned verticals such as Community Colleges, Early Childhood Centers and K-12 Schools. In coordination with the Director/ED, develop strategies, initiatives, and execute tactical plans for partnership work that is aligned with the University’s overarching strategic plan. Coordinate with NLU’s leadership team to develop mutually beneficial proposals with prospective clients. Research and analyze competitor set information and determine market share opportunity. Deliver and negotiate contractual agreements with potential partners in coordination with the Director of Partnerships.
• Create and conduct presentations to key stakeholders within the assigned sector. Deliver and negotiate contractual agreements with potential partners in coordination with the Director of Partnerships. Manage and document day-to-day activities within NLU’s contact management system (CRM)—creating transparency and visibility for internal collaboration.
• Develop and strengthen connections with internal stakeholders at NLU; creating strong, multi-level relationships with academic partners; and staying abreast of major industry trends.

• Bachelor's degree, required
• At least one year of sales experience including customer relationship management and presentation skills
• Experience working in partnerships/outreach in an educational setting and/or experience in a sales environment, preferred
• Track record of success using Social Media tools (Instagram, Snapchat, Facebook and Twitter), preferred
• Experience working with Salesfoce (preferred) and with Microsoft Office (i.e. Outlook, Word, PowerPoint), required

Competencies:

• Account Management - Manages sales accounts in a manner that ensures that customer needs are understood and met. Builds relationships with key decision makers while showing respect for each and every person in a customer organization. Expands sales within existing accounts and keeps track of account activities in order to respond to new developments and change.
• Presentation Skills - Comes across as confident and well-prepared when making group presentations. Makes effective use of visual aids or presentation software and looks at ease while handling questions from the audience. His/her presentations hold the audience's attention and tend to be the right length for the amount of information covered.
• Relationship Building -  Builds rapport and develops alliances with a broad range of people. Adjusts communication style to meet the needs of individuals at various organizational levels and to meet the needs of clients. Forms alliances by demonstrating concern and respect for others, as well as by highlighting common interests and aspirations. Leave others feeling that he/she will be a trusted ally and is careful to act in ways that reinforce that trust over time.
• Customer Focus - Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.

Travel is required in Central and Southern Illinois and must be willing and able to commute to the Chicago campus on occasion as needed/requested.

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued.  We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.