Business Development Specialist

JOB DESCRIPTION

Position Title:

Business Development Specialist – Site Engagement

Department:

Business Development

Reports To:

Business Development Manager

Direct Reports:

None

POSITION FUNCTION

The Business Development Specialist – Site Engagement has the primary responsibilities of ensuring desired studies are processed after feasibility completion through to award. Site Engagement is also responsible for overseeing the Feasibility process and ensuring interdepartmental communication. Site Engagement members also have general sales and administrative duties that assist with increasing and developing a robust trial pipeline for all sites.

ORGANIZATION SUMMARY

Our Passionate Cause:

Revolutionizing Research & Changing Lives!

Organization Profile:

IACT Health, LMC Manna Research, and True North Clinical Research joined forces in late 2021 to become Centricity Research. Centricity Research is a clinical research organization with more than 40 sites, access to over 1.6 million patients and participants, and more than 150 active investigators across Canada and the southeastern United States. Our name, Centricity Research, was purposefully chosen to signify the fact that we are customer centric. Our study participants, sponsors, CROs, and physicians are the cornerstone of our business. The name Centricity Research also highlights the fact that our organization has earned a position of prominence and importance within the industry. We aim to build and nurture strong, trusting relationships with all audiences, and being customer-centric is embedded within our company culture.

FUNdamentals:

Centricity Research recognizes the following core values as being essential characteristics for individual and collective success:

• Dream Big
• Go Above and Beyond
• Do The Right Thing
• Be Curious
• Have Fun

ESSENTIAL FUNCTIONS

• Utilize CRM reports for timely follow up on completed feasibilities and PSVs for outcomes.
• Use of Devana as CRM tool to manage all contacts from industry and study opportunities presented to Centricity.
• Cross-function with the Business Development Specialist – Site Intelligence to determine site compatibility, resources needed, and enrollment expectations for trial success.
• Cross-function with the Site Relations Team to ensure a robust and diverse pipeline by identifying clinical trial opportunities as well as screen potential trial opportunities through industry research, market analysis strategies, operational requirements, potential financial impact, medical acceptance, and resolving internal priorities.
• Lead feasibility discussions and pipeline meetings to effectively convey to all internal groups regarding deadlines, outstanding needs, requirements, and expectations.
• Maintain pristine CRM databases and reports.
• Protect organization’s value by keeping information confidential.
• Update job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks, and participating in professional organizations.
• Remain current with changes and use of software to improve productivity.
• Attentive to detail, accuracy, timeliness, and excellence.
• Support other business development needs and projects as they arise.
• Other duties and responsibilities as assigned.

EDUCATION/EXPERIENCE

• Minimum: Clinical research experience preferred

• Preferred: HS/GED

CORE COMPETENCIES/SKILLS

Prerequisite (Essential):

• Excellent communication skills (verbal and written)
• Excellent computer skills (MS Word, Excel and Outlook)
• Attention to detail
• Ability to manage time efficiently
• Self-directed
• Teamwork & Collaboration
• Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning
• Flexible & Adaptable
• Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines

Foundation:

• Conflict resolution
• Receptive to feedback
• Empowering & Developing others
• Empathy Skills
• Planning and organizing skills
• Excellent problem-solving skills
• Achievement oriented
• Analytical ability
• Initiative
• Decision making

Leadership:

• Forward thinking
• Innovative
• Creative 
• Strategic thinking
• Self confidence
• Strong interpersonal skills

PHYSICAL DEMANDS

• Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending.
• Frequently required to complete work on the computer in a seated position
• May be required to lift light boxes (10 - 20lbs)

WORKING CONDITIONS

• Modern medical office environment or home office environment
• Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations
• Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations
• Up to 20% travel required and may require overnight/weekend hours

JOB DESCRIPTION

Position Title:

Business Development Specialist – Site Engagement

Department:

Business Development

Reports To:

Business Development Manager

Direct Reports:

None

POSITION FUNCTION

The Business Development Specialist – Site Engagement has the primary responsibilities of ensuring desired studies are processed after feasibility completion through to award. Site Engagement is also responsible for overseeing the Feasibility process and ensuring interdepartmental communication. Site Engagement members also have general sales and administrative duties that assist with increasing and developing a robust trial pipeline for all sites.

ORGANIZATION SUMMARY

Our Passionate Cause:

Revolutionizing Research & Changing Lives!

Organization Profile:

IACT Health, LMC Manna Research, and True North Clinical Research joined forces in late 2021 to become Centricity Research. Centricity Research is a clinical research organization with more than 40 sites, access to over 1.6 million patients and participants, and more than 150 active investigators across Canada and the southeastern United States. Our name, Centricity Research, was purposefully chosen to signify the fact that we are customer centric. Our study participants, sponsors, CROs, and physicians are the cornerstone of our business. The name Centricity Research also highlights the fact that our organization has earned a position of prominence and importance within the industry. We aim to build and nurture strong, trusting relationships with all audiences, and being customer-centric is embedded within our company culture.

FUNdamentals:

Centricity Research recognizes the following core values as being essential characteristics for individual and collective success:

• Dream Big
• Go Above and Beyond
• Do The Right Thing
• Be Curious
• Have Fun

ESSENTIAL FUNCTIONS

• Utilize CRM reports for timely follow up on completed feasibilities and PSVs for outcomes.
• Use of Devana as CRM tool to manage all contacts from industry and study opportunities presented to Centricity.
• Cross-function with the Business Development Specialist – Site Intelligence to determine site compatibility, resources needed, and enrollment expectations for trial success.
• Cross-function with the Site Relations Team to ensure a robust and diverse pipeline by identifying clinical trial opportunities as well as screen potential trial opportunities through industry research, market analysis strategies, operational requirements, potential financial impact, medical acceptance, and resolving internal priorities.
• Lead feasibility discussions and pipeline meetings to effectively convey to all internal groups regarding deadlines, outstanding needs, requirements, and expectations.
• Maintain pristine CRM databases and reports.
• Protect organization’s value by keeping information confidential.
• Update job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks, and participating in professional organizations.
• Remain current with changes and use of software to improve productivity.
• Attentive to detail, accuracy, timeliness, and excellence.
• Support other business development needs and projects as they arise.
• Other duties and responsibilities as assigned.

EDUCATION/EXPERIENCE

• Minimum: Clinical research experience preferred

• Preferred: HS/GED

CORE COMPETENCIES/SKILLS

Prerequisite (Essential):

• Excellent communication skills (verbal and written)
• Excellent computer skills (MS Word, Excel and Outlook)
• Attention to detail
• Ability to manage time efficiently
• Self-directed
• Teamwork & Collaboration
• Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning
• Flexible & Adaptable
• Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines

Foundation:

• Conflict resolution
• Receptive to feedback
• Empowering & Developing others
• Empathy Skills
• Planning and organizing skills
• Excellent problem-solving skills
• Achievement oriented
• Analytical ability
• Initiative
• Decision making

Leadership:

• Forward thinking
• Innovative
• Creative 
• Strategic thinking
• Self confidence
• Strong interpersonal skills

PHYSICAL DEMANDS

• Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending.
• Frequently required to complete work on the computer in a seated position
• May be required to lift light boxes (10 - 20lbs)

WORKING CONDITIONS

• Modern medical office environment or home office environment
• Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations
• Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations
• Up to 20% travel required and may require overnight/weekend hours