This is a remote position to be located on the EAST COAST of the United States of America (USA).
SAI360 – Who We Are
SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics &Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle. Visit www.sai360.com.
SAI360 is a global organization with customers and team members around the world. We are headquartered in Chicago and have locations throughout the U.S., and we operate across Europe, the Middle East, Africa, the Americas, Asia and the Pacific, but a majority of our teams are completely remote! Our remote teammates can sit in any of the following states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NH, NJ, NY, OH, OR, PA, RI, SC, TN, TX, UT, VA, WA, WI. Please understand that we cannot proceed with candidates that do not reside in the states previously listed. State locations are subject to change.
Job Scope and Accountabilities:
Are you ready to shape the future of governance, risk, and compliance software? As our Director of Product Management, you'll be at the forefront of driving innovation and growth for SAI360’s cutting-edge GRC software. Partnering closely with our VP of Product Management, you will have a pivotal role in defining and executing the strategy and roadmap to enhance our current offerings and bring groundbreaking new solutions to market. If you're passionate about creating impact and leading in a dynamic environment, this is the opportunity for you!
This role will suit a GRC subject matter expert with hands-on product management experience who enjoys working across complex products within a technically demanding environment.
The role requires the ability to work with a team based in the United States, Europe and India which may be outside standard work hours in your work location.
Key Responsibilities:
Product Management
- Deeply understand the needs of our business and customers to build clarity on the requirements for a global GRC product.
- Use your insights and knowledge from customers as well as GRC subject matter expertise to provide input into the overall GRC strategy.
- Develop (detailed) requirements, user stories, user interface mockups, storyboards, and other artifacts required to ensure clarity of product definition and design.
- Conduct walk-throughs and signoffs, verifying that new and updated solutions accurately portray use cases and designs with the most optimal user experience.
- Report out and provide status updates on delivery of roadmap initiatives and commitments.
- Prepare and communicate product updates, launches, feature releases and development with Product Marketing to internal stakeholders.
- Ensure that appropriate documentation is completed and released, for both internal and end-user purposes.
- Prioritize features for roadmap initiatives and continuous improvement ideas using market, competitor and buyer information and prioritization methodology such as RICE, ICE, MoSCoW, WSJF
- Collaborate extensively with cross functional teams, including development teams, product architects, UI/IX designers, and Product Marketing teams for the delivery of the product
- Stay up to date with industry trends and best practices GRC including GRC Technologies.
Market and Competitor Understanding
- Continually review and understand market research data and work with the VP of Product Management for the product’s go-to-market strategy.Provide analysis and recommendations on emerging industry trends in combination with competitive knowledge to support the strategy for GRC solutions.
- Recommend priorities for improving product capabilities and overall product financial success in a highly competitive market.
- Maintain an understanding of the competition, and how customers think of, buy and utilize the product.
Marketing, Sales, Professional Services and Customer Support
- Support Marketing, Sales, Professional Services and Customer Support teams through product knowledge. Partner with Product Marketing to ensure product messaging is correct and reflective of the capabilities of the product.
- Support marketing activities by participating in customer events, providing input, and writing subject matter expert collateral (e.g., blogs, eBooks, whitepapers), as required.
- Provide training to the professional services and sales teams to educate on product releases.
Stakeholder Management
- Act as liaison link between our customers, Sales, Client Services, and the development team for new feature requests, software enhancements, quality issues, new product releases and knowledge sharing of new features.
- Work with external clients to develop and maintain relationships, including management of Customer Requirements, Customer Webinars and Presentations
- Act as the customer advocate articulating the user’s and/or buyer’s needs.
Qualifications and Experience Required:
- 3+ years in Product Management for B2B Governance, Risk, Compliance Software as a Service (SaaS) Domain expertise in Risk, Compliance and/or Resilience, focused on the North American market
- An excellent understanding of product management, including participation in all stages of the software development lifecycle. As well as experience with Agile software methodologies.
- Proven experience in defining requirements, articulating solution design and crafting user stories.
- Experience in working in virtual teams across multiple locations.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, OneDrive)
- Critical attention-to-detail, with the ability to manage multiple tasks in tight timeframes, while maintaining accuracy and quality
- Proven success bringing products to market that are robust, scalable, high quality and easy to use.
- Experience in conducting requirements workshops and facilitating consensus in a landscape of diverse and potentially conflicting requirements.
- Experience in Healthcare compliance is highly desirable
- Undergraduate degree or equivalent combination of education and experience in a related field
Interpersonal Skills:
- Excellent interpersonal, written, and verbal communication skills required; must be able to effectively communicate with customers, all internal functions, and senior management.
- Ability to foster successful partnerships and excellent working relationships with internal teams, and customers.
- Proven ability to influence cross-functional teams without formal authority.
- Great people skills in combination with excellent assertiveness.
- Ability to articulate problems for technical and non-technical people.
- Ability to accept feedback for continuous improvement.
- Ability to work independently, and as part of a virtual global team where open, collaborative communication is encouraged.
- Can adapt to various situations and prioritize multiple workstreams simultaneously.
- Ability to work in a fast-paced environment, both within a team and independently to accomplish responsibilities and multiple tasks simultaneously.
As required by applicable Pay Transparency laws, the base salary range for this position is $130,000 - $150,000 plus opportunities for bonuses or commission. Exact compensation may vary based on skills, experience, and location.
Why SAI360?
We pride ourselves on providing great employee programs that are centered on supporting the health, wellness, and ongoing training and development of our people within a flexible work environment. In the U.S., our competitive employment package includes health insurance and pet insurance to support your family no matter what it looks like. We offer both time off and quarterly wellness days for downtime to help our people refresh so we can all thrive. In our remote-first workplace, our people embrace the diverse ideas and work styles of global collaboration with the right tools to succeed in your role no matter where you are located. We offer competitive compensation, a bonus incentive plan, and a strong 401(k) match.
SAI360 is an equal opportunity employer and makes hiring decisions based on experience, skills, aptitude, and can-do approach. Apply today and come join our team!
