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Accounts Receivable Representative II (Remote)

Remote: 
Full Remote
Contract: 
Salary: 
28 - 43K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

High school diploma or equivalent required, Associate degree preferred, 2-4 years of customer service experience preferred, Knowledge of patient accounting processes preferred, Strong computer skills, especially in MS Word and Excel.

Key responsabilities:

  • Manage accounts receivable for assigned payers
  • Handle collections on outstanding accounts through various methods
  • Review and forward manual claims to appropriate payers
  • Ensure compliance with billing regulations and maintain accurate documentation
  • Provide excellent customer service regarding billing concerns
North American Partners in Anesthesia logo
North American Partners in Anesthesia XLarge https://www.napaanesthesia.com/
5001 - 10000 Employees
See more North American Partners in Anesthesia offers

Job description

Melville,NY - USA

Position Requirements

Under the direct supervision of the Collections Supervisor or Manger, the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers.  Collections efforts on outstanding accounts include telephone contact with payers, work collection reports and correspondence, audit accounts, appeal denied claims as necessary, update accounts as necessary, identify carrier related denial trends and meet departmental productivity standards.  Accounts Receivable Representative 2 will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection follow-up.

Principal Duties and Responsibilities

                                                                                                                                    

  • Reviews, evaluates, and forwards manual paper claims to payers that do not accept electronic claims or that require special handling
  • Document’s billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders
  • Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
  • Based on electronic payers’ error reports, makes appropriate corrections to optimize the electronic claims submission process
  • Pursues prompt follow-up efforts on aged accounts, which may involve helping to formulate written appeals
  • Accurately documents all follow up on the account to ensure there is an accurate record of the steps taken to collect on an account.
  • Monitors claim rejections for trends and issues; reports these findings to the lead biller and other departmental leaders
  • Practices excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner
  • Assists in reviewing and/or resolving credit balances
  • Participates in general or special assignments and attends required training

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.

Position Qualifications

Education:

  • High school diploma or equivalent certification required
  • Associate degree preferred

Experience:

  • 2 to 4 years of customer service and/or business office experience preferred in a medical setting
  • Knowledge of basic patient accounting processes and healthcare terminology strongly preferred

Knowledge, Skills, Abilities:

  • Strong computer skills (including MS Word and Excel)
  • Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to moderate supervision
  • Excellent verbal and written communication skills, including professional telephone etiquette
  • Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
  • Dependable in both production and attendance
  • Exceptional organization and time management skills

Total Rewards

  • Salary: $14.80-22.20 per hour
  • Generous benefits package, including:
  • Paid Time Off
  • Health, life, vision, dental, disability, and AD&D insurance
  • Flexible Spending Accounts/Health Savings Accounts
  • 401(k)
  • Leadership and professional development opportunities

EEO Statement

North American Partners in Anesthesia is an equal opportunity employer.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Microsoft Excel
  • Time Management
  • Customer Service
  • Organizational Skills
  • Verbal Communication Skills
  • Microsoft Word

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