Offer summary
Qualifications:
5+ years in management or leadership roles, Intermediate SQL and Excel/Google Sheets skills, Experience in financial services or fintech preferred, Strong understanding of QA principles and tools, Experience managing quality programs in high growth.
Key responsabilities:
- Provide strategic direction to QA team
- Drive expansion and diversification of quality assurance
- Oversee delivery of quality standards to vendors
- Develop reports and insights to improve customer experience
- Manage the Quality Assurance Tool system and outputs