Operations Coordinator

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The Operations Coordinator will work with the staff of CLEAResult Nashville residential programs to ensure the execution of normal program functions, including responding to inquiries from customers and trade allies, scheduling evaluations and inspections with customers, and other duties as assigned.

This position will have tasks ranging from supporting internal teams, contractors, and customers; direct program support via phone and email; data entry and reporting; verifying and organizing documentation; and working collaboratively with a diverse program team to meet program goals. Additionally, you will assist with tracking accounts and projects across multiple systems, reporting on them, and determining deficient information.

• Highly organized with close attention to detail
• Overseeing projects and communicating between teams to ensure timely completion
• Provide excellent customer service in all communications. 
• Reviewing project documentation, reports, and deliverables to ensure accuracy and completion
• Entering, modifying, and tracking data via multiple web-based applications
• Address customer satisfaction concerns and resolve any issues
• In-depth knowledge of Word and Outlook
• MS Excel skills required
• Willing and eager learner
• Comfortable working in fast-paced environment with competing priorities
• Strong written and verbal communication
• Experience troubleshooting problems, finding and implementing solutions

2-4 years’ experience
Bachelor’s degree preferred
 

Key Responsibilities:

- 65%: Scheduling and tracking projects for Technicians, Auditors, Account Managers and Program/Operations staff. Tracking and verifying program paperwork, files and correspondence. Payment processing. Data entry, gathering and tracking data, and assuring data quality.
- 5%: Exporting predesigned reports
- 20%: Staff meetings and other program support
- 10%: Special projects

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.