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Account Manager - Regulated Markets

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Malta

Offer summary

Qualifications:

Account Management experience in online gaming, Outstanding communication and organizational skills, Strong analysis and decision-making abilities, Fluency in English, additional languages a plus, Experience with regulated markets preferred.

Key responsabilities:

Drive customer performance and maximize revenue
Set proactive roadmaps aligned with business plans
Track, analyze, and report on promotional campaign KPIs
Serve as primary source of product information
Liaise between customers and internal departments

Play'n GO SME https://www.playngo.com/

501 - 1000 Employees

See more Play'n GO offers

Job description

Job Details

Hours: Full Time

Location: Fully remote. This opportunity is open to you if you can legally work remotely from Malta.

Contract: Permanent

At Play’n GO we enjoy a flexible freedom to shape our own days. Everyone we hire is unique and every role we fill has certain performance expectations. The day-to-day challenges of work and life will be unique to you but our commitment to helping you find a balance will never vary.

From the GO

At Play’n GO our purpose is to entertain. Our pleasure is in working with people ready to make a difference that lasts. We are pioneers. We were the first entertainment supplier to recognise the potential of gaming on the GO and create the innovative mobile games which supercharged our industry and inspired our name. Today, Play’n GO is the leading gaming entertainment supplier to casinos in regulated markets the world over. And we are still growing.

With growth comes opportunity. This could be yours. Are you ready to help us face challenges and find solutions that get us both to the next level of excellence?

What the role entails:

Some of the key responsibilities of our Account Manager will be:

Drive customer performance and maximise revenue through targeted marketing, promotional and commercial activities
Work closely and be proactive with your customers to set a roadmap that correlates with the company’s overall business and development plan
Track and analyse the performance of promotional campaigns, monitoring key KPIs to identify and address any improvements or challenges
Serve as a primary source of information for customers on company products, services, systems and updates.
Overseeing that product offers, contracts; and business models are adjusted to provide the most profitable relationship.
Liaise between customer and internal cross-functional departments ensuring successful deliverables
Report KPI's, metrics and status reports to management
Stay informed on industry trends, market conditions, regulatory landscape, competitors products and pricing
Contribute actively to the Account Management team, adding valuable insights on daily operations and contribute to an open, collaborative and creative work environment

As an Account Manager, you will be the main link between our customers and Play’n GO. All communication with customers is handled by you, and it is always the goal of the account manager to improve the relationship with customers and to create a stronger bond towards us as a brand and company.

What we ask of you:

Account Management experience with detailed knowledge of the online gaming market and slots in particular
Outstanding communication skills, high attention to detail and very organized
Ability to prioritise, balance and work independently
Strong analysis and decision-making skills with an understanding of regulatory challenges and complexities
Problem-solving and a can-do attitude
Experience working with regulated markets is considered as a huge plus
Be willing to travel internationally in line with business needs
Fluency in English is a must, both written and spoken. Additional language/-s are good assets

Preferences:

Preferably 3+ years of experience in an Account Management role

What’s in it for you?

If you feel great, you’ll do great. Our employees know that their package of benefits, activities, and initiatives are some of the most generous in the industry. From challenges to chill outs, the fun we share at play helps inspire excellence from the go.

Apply now to find out more. It’s your best move. This opportunity will remain open until we meet the right candidate.

GO for it.

We believe the way forward relies on well-regulated gaming and player safety. Our commitment to this sets the standard for our industry.