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Career Opportunities: Customer Service Professional with Czech (392625)

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proficiency in Czech (C2/native), Experience in medical project is a plus, Knowledge of MS Office and computer skills.

Key responsabilities:

  • Provide high-level customer service via Chat/E-mail/Phone
  • Answer incoming calls and meet targets
  • Follow company policies to ensure quality
Foundever logo
Foundever Management Consulting Large https://www.foundever.com
10001 Employees
See more Foundever offers

Job description

 
About Us
🚀 Join our team at Foundever! 🚀

 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

 

🌟 Customer Service Professional with Czech🌟
Location: remote work from Poland

 

 

Your daily tasks:  

✅ Providing the highest level of customer service (Chat/E-mail/Phone);   

✅ Answering incoming calls and meeting targets set by the customer and management;  

✅ Following company policies and procedures, ensuring quality; 

 

What do we expect from you?  

🌍 Language: Proficiency in Czech (C2/native);

💼 Experience: Cool if you have experience in medical project;

💻 Technology: Knowledge of MS Office and developed computer skills;   

🌞 Personality: Motivated and enthusiastic. 

 

Advantages will be:  

📝 Ability to prioritize and plan;    

💪 Independence AND ability to work with minimal supervision;  

🔧 Ability to solve problems;  

🔍 Attention to detail;   

🏅 Sales skills;   

🤝 Soft skills. 
 

Working conditions:  

📜 Type of contract you choose yourself (freelance contract for students or employment contract);  

💰 Basic salary + bonuses;  

🏢 Work environment: Fully remote across Poland.

 

What else should you know?  

💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

💊 We offer private Medicover insurance;  

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

📈 Professional development through training and cross-location cooperation at the international level.

 

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

 

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
EnglishCzech
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Computer Literacy
  • Enthusiasm
  • Self-Motivation
  • Problem Solving
  • Planning
  • Sales Acumen
  • Fine Motor Skills
  • Customer Service
  • Detail Oriented
  • Prioritization
  • Microsoft Office

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