Career Opportunities: IS Business Systems Analyst III (24669)

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Summary

This position is responsible for providing business systems analysis at a senior level.  This includes defining the direction of systems analysis, as well as proposing effective solutions in support of business strategies.  This role performs as a Scrum Master for various development teams and is essential toward maturing CareOregon’s business analysis model.  This position spends substantial time partnering with business leaders and proposing and implementing IS priorities. 

Essential Responsibilities

• Lead Agile ceremonies for development teams, including daily scrum and sprint planning.
• Train others to develop functional requirements for new and existing processes, create new requirements templates.
• Perform QA on processes and reports that have been built by developers; improve QA process and documentation.
• Lead management and organization of the inbound request queue; communicate status with stakeholders and prioritize requests.
• Manage request backlog, assignments and completion; identify blocked items and assist in removing blockers.
• Facilitate collaboration with diverse groups and individuals; effectively develop, manage and maintain customer relationships at all organizational levels; engage senior leaders as a thought partner on an occasional basis.
• Translate routine to complex information requests from internal customers involving some level of ambiguity into actionable tasks for analysts and/or developers; assist others in developing these skills.
• Gather and document business requirements, business methodologies, systems flow, data flow and functional system design.
• Perform existing system analysis and new systems design; represent business units for projects and implementations.
• Prioritize work for others based on multiple and sometimes competing objectives.
• Provide project status reports as required; interface with analysts and developers for data and programming needs.
• Maintain and project quality monitoring and improvement processes.

Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization’s strategic goals.
• Adhere to the organization’s policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 5 years’ business systems analysis experience; experience should include most or all of the following:

• Gathering requirements
• Systems analysis and design
• Researching technical problems and identifying solutions
• Creating system documentation
• Agile/Scrum methodology

Preferred

• Additional experience in related technology support and/or operational positions helpful

Knowledge, Skills and Abilities Required

Knowledge

• Working knowledge/skills of Microsoft SQL Server
• Strong understanding of Agile/Scrum methodology

Skills and Abilities

• Ability to independently gather, compile and analyze data
• Skills in researching advanced technical problems and identifying solutions
• Skills in creating and maintaining effective system documentation
• Strong communication skills, including listening, verbal, written, customer service, meeting facilitation, and presentations
• Ability to clearly articulate policies, instructions, goals, and objectives
• Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff
• Ability to author policies, document risks, and propose solutions to information technology management and senior leadership
• Possess a high degree of initiative and motivation
• Ability to effectively collaborate with coworkers, staff, leaders, and executives across all departments
• Ability to work in an environment with diverse individuals and groups
• Ability to occasionally work after hours (nights and weekends) when system is not available to staff

• Ability to work effectively with diverse individuals and groups

• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Enviornment(s):              ☒ Indoor/Office        ☐ Community        ☐ Facilities/Security      ☐ Outdoor Exposure

Member/Patient Facing:          ☒ No                           ☐ Telephonic         ☐ In Person

          Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment:  General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used. 

#MULTI

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.