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Solutions Architect

extra holidays - extra parental leave - 4 day week
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Pre-sales engineering experience required, Experience with relational databases, especially PostgreSQL, Technical support or consulting background preferred, Aptitude for learning new software products, Familiarity with cloud computing concepts.

Key responsabilities:

  • Provide pre-sales expertise to sales team
  • Manage technical customer relationships
  • Help customers succeed with TimescaleDB usage
  • Interact with customers on a daily basis
  • Continuously seek improvement in products and processes
Timescale logo
Timescale Scaleup https://www.timescale.com/
51 - 200 Employees
See more Timescale offers

Job description

At Timescale, we empower businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. We are creating a movement to unblock developers who are building the future. Timescale is a product-led growth organization driven by transparent leaders and a globally diverse, remote-first team that is proudly building a modern PostgreSQL cloud platform.

Timescale is hiring a Solutions Architect for our growing go-to-market team! The right candidate will be responsible for providing pre-sales expertise to our sales team that includes but is not limited to ensuring the technical win, deep technical assistance, and strategy, along with high-level architecture and planning for growth and scale and interacting with customers on a day-to-day basis. You should have strong pre-sales engineering experience and deep experience with relational databases (PostgreSQL is a strong plus!) and must quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first.

Timescale is a remote-first organization, but to ensure coverage for our customers, we are hiring for this role in Central or East Coast US time zones.

What You Will Do

  • Be an integral part of our go-to-market motion from pre-sales to adoption
  • Be a strategic partner for our customers, helping them plan, execute, and succeed with their initial and ongoing usage and growth with Timescaledb.
  • Manage technical customer relationships by working closely with Sales / Customer Success, Technical Support, and Product Management to drive engagement.
  • Develop and maintain close relationships with our customers to help them be successful today and help them discover more and different opportunities for Timescaledb in their business in the future.
  • Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

What You Need

  • Relational Database experience at scale: administration, data modeling, query optimization
  • Experience in a technical pre-sales role is required
  • Experience as a technical support professional, Technical Account Manager, Solutions Architect, Consultant, or similar role with external customers preferred
  • Strong aptitude for understanding and learning new software products.
  • Strong communication skills and the ability to express complex technical concepts to a varied audience.
  • A thorough and holistic approach to data platforms, data analysis, and infrastructure.

Other Things That Will Help

  • Be familiar with TimescaleDB! You should download and test it out before you apply.
  • Familiarity with broad cloud computing concepts and experience with AWS, GCP, and Azure.
  • Experience with Relational databases, NoSQL databases, data modeling tools, ETL Pipelines, and data lifecycle management.
  • Familiarity with Postgresql, including best practices, Query Plan analysis, backup/restore, migrations, etc
  • A strong sense of curiosity and a willingness to wade into the unknown and learn as you go.

Our Commitment

  • We will respond to all applicants
  • We strive to review all applications fairly, without bias, and shortlist based on relevant skills and experience.
  • All active candidates will be informed of what is happening next in the process.

About Timescale🐯

Timescale is the creator of TimescaleDB and PGVectorscale, trusted by tens of thousands of organizations for their mission-critical time-series applications. We're committed to empowering developers and businesses worldwide, helping them build data-driven products that measure everything that matters—from software applications and industrial equipment to financial markets, blockchain activity, consumer behavior, machine learning models, and climate change.

By analyzing data across time (“time-series data”), developers gain insights into what’s happening, how it’s changing, and why. With a global, fully remote workforce, Timescale is supported by top investors, including Tiger Global, Benchmark Capital, NEA, Redpoint Ventures, Icon Ventures, and Two Sigma Ventures.

Enjoy debating the crunch-factor of different chicken nuggets 🍗, sweating it out during lunch 💦, talking about your kids, whether they be actual children 👶🏽, potted plants 🌱, or four-legged creatures 🐾? You’ll fit right in at Timescale!

Our Tech Stack

We share our tech stack with the caveat that we don’t require previous experience in it (but a love of these languages is helpful): Timescale's tech stack includes TimescaleDB, built on PostgreSQL, along with AWS, Go, Docker, Kubernetes, and Python for scalable time-series data management.

To learn more, visit www.timescale.com or follow us on Twitter @TimescaleDB.

What we’re offering

Benefits may differ from country to country.

  • Flexible PTO and family leave
  • Fridays off in August 😎
  • Full remote work from almost anywhere
  • Stock options
  • Monthly WiFi stipend
  • Professional development and educational benefits 📚
  • Premium insurance options for you and your family (US employees)

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Computer Software / SaaS
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Curiosity
  • Learning Agility
  • Verbal Communication Skills

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