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3988 - Service Now expert consultant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Key responsabilities:

  • Present 3 ServiceNow modules to users.
  • Conduct coaching and QA sessions.
  • Provide guidance on module usage.
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Innovex Recruitment Startup https://www.innovex-recruitment.com/
2 - 10 Employees
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Job description

This is a remote position.

ServiceNow Consultant
Fully remote
TILL JAN 2025

We are looking for a ServiceNow expert consultant, to present 3 ServiceNow modules to the client's Users. About 3 coaching sessions and 3 wrap up sessions.

Job Description:
  • Client is currently using ServiceNow mainly on ITSM and CSM modules.
    They have access to a sandboy where several modules are installed, and would like to get some functional support to give business stakeholders a tour of the following modules:
    1. AP
    2. Procurement
    3. Risk Management

  • Request is to have experienced ServiceNow consultants to:
        Present the current modules out of the box
        Provide guidance on how to use and explore those modules to new serviceNow users
        Promote the 3 modules potential extended usage
        Perform a review (QA session) on the tests performed by the users

    The goal is to have client's users exploring the UX and possibilities of those modules with a limited coaching to make sure the tool is correctly understood and no false assumption is made during the discovery.


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Quality Assurance
  • Verbal Communication Skills
  • Coaching

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