Offer summary
Qualifications:
Strong communication skills in German (C2 level) and English (B2-C1 level), Ability to quickly grasp new topics, Self-organized and structured work style, Experience or talent in communication or related fields.
Key responsabilities:
- Manage B2B customer relationships post-contract
- Proactively identify customer needs and improve service
- Support customers with specific product queries
- Develop strategies to enhance customer satisfaction
- Collaborate with sales, product development, and support teams