Order management specialist

Description

LiveU is looking for a talented Order Management Specialist - Maternity leave replacement (6-8 months) to join our team In Colombia.

We're looking for a motivated and diligent team player, that can give great service to our worldwide customers, and be the one that Liaise between Sales and internal departments.

About LiveU:

Join the leader in live IP-video solutions for the world's top broadcasters, sports, public safety and other organizations. With over 5,000 customers in over 150 countries, LiveU is the brand name used to cover every major news and sports event, from the US Presidential Election campaign to the Summer and Winter Games.

Main responsibilities include:

·        Manage LATAM & multi-business model orders including correct and timely order entry in ERP. This will include the verification that such orders comply with company policies and are entered properly into the system to allow post sale processing (fulfilment, billing and post-sale support).

·        Support the sales cycle of muti business model orders – ORDER to Cash: receive and verify orders accuracy, orders entry, distributing orders to the operations team and follow up on inventory, backlog and shipment.

·        Manage related databases, ERP and Salesforce

·        Implement policies and relevant procedures to support sales operational efficiency.

·        Act as interface between Sales Reps, Finance, Marketing, Operations and Sales Operations regarding data accuracy and data updates.

·        Administrative support to Sales.

·        Supporting events and projects as needed 

Requirements

·        Bachelor’s degree (degree in Business, Technology, Finance or equivalent is preferred)

·        Experience in Order Management processes.

·        Computer skills: ERP (Priority an advantage), Excel and Salesforce experience

·        Attention to details, follow-up and time management skills.

·        Ability to work with a team in High Pace Changing environment.

·        Great verbal and written communication skills

·        Languages – English (Spanish will be an advantage).