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Healthcare Virtual Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience as a Virtual Assistant in healthcare, Proficient in MS Office and Google Suite, Medical background preferred, BPO or similar experience preferred, Strong verbal and written communication skills.

Key responsabilities:

  • Manage scheduling and patient appointments
  • Track and record patient information and history
  • Handle general patient inquiries and administrative tasks
  • Conduct insurance processing and pre-authorizations
  • Facilitate referrals and claims paperwork
GoLean Health logo
GoLean Health
2 - 10 Employees

Job description

Job Description:

The Healthcare Virtual Assistant is responsible for the delivery of services or projects contracted by the Client. Services or projects include the following:

  • Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
  • Records Management - Tracking and recording all information for each patient is necessary to create an accurate medical history for future diagnoses.
  • General patient inquiries - Clearing emails and handling administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
  • Insurance Processing - Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements:

  • Must be Superstar VA Healthcare working remotely..
  • Proficient in MS Office; Google Suite, RingCentral or any VOIP system.
  • Medical background preferred.
  • BPO or similar experience preferred
  • Very strong verbal and written communication skills.
  • Analytical, organized and systematic.
  • Process oriented and follow strict deadlines.
  • Able to work with minimal supervision.
  • Must be a good team player.


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Feel free to fill-out this form:https://forms.monday.com/forms/de45aa4c9f5a4817438760c29cf30f10?r=use1

Required profile

Experience

Spoken language(s):
Russian
Check out the description to know which languages are mandatory.

Other Skills

  • Scheduling
  • Non-Verbal Communication
  • Teamwork
  • Time Management
  • Analytical Thinking
  • Detail Oriented
  • Microsoft Office

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