System Delivery Project Manager

THE POWER TO RESPOND AND BE HEARD:

Headquartered in Redmond, WA, USA, with delivery teams serving our worldwide customer base from Canada, USA, UK and Australia, Zetron currently has over 40,000 console positions, hundreds of established partners and value-added resellers, and coverage in more than 100 countries. Zetron is an established global leader in connecting communication centers with field operations, personnel, and constituents.

THE ROLE:

As a System Delivery Project Manager, your responsibilities will include:

• Organizing and leading meetings and calls with customers and third-party vendors
• Coordinating all project-related activities, including customer, internal and third-party resources
• Serving as the primary point of contact for all project stakeholders
• Maintaining cost and schedule forecasts for all managed projects
• Documenting and managing risks and issues in service of project success
• Reporting on project status
• Facilitating project reviews to drive continuous improvement

WHAT WE ARE LOOKING FOR:

• Minimum 2 years experience leading projects in a customer-facing capacity
• Organized self-starter able to balance and re-prioritize a varied workload
• Excellent verbal and written communication skills
• Ability to quickly build rapport with customers, internal and external resources
• Demonstrated experience with standard Project Management tools (MS Project, Office365, etc.)
• Must be able to travel within Canada and the United States
• PMI certification (PMP, or CAPM with interest in progressing to PMP) is an asset
• Experience in a mission-critical communications, public safety, or an adjacent field is an asset

BENEFITS AND CULTURE:

At Zetron, we know that a compensation package doesn’t just stop at your salary. Our culture encompasses high performing people who work hard but also enjoy each other’s company and love sharing ideas. Our facilities in both Redmond, WA and Victoria, BC have been recently renovated, with modern office space built for collaboration!

As a full-time employee, you will have access to a variety of benefits including:

• Competitive benefits package
• Healthcare & Wellness Spending Account
• Company matched retirement savings program
• Short-term incentive plan
• Training budget for continuous improvement of your skills

Job Type: Full-time, Permanent. Onsite/Hybrid role; remote working may be considered for qualified candidates.

Schedule: Monday to Friday