Senior Manager: Sales & Account Acquisition

About Our Client

Our client is a fast-growing and innovative startup company, that focuses on biotechnology for the creation of active ingredients for skincare products. Backed-up by over US$10.8M in funding, it seeks to fulfill its mission of creating a global impact by building a more humane and sustainable future for the planet through its innovative technologies and products.

About The Role

• This senior sales role suits a great team player who is highly sales driven, proactive, results-oriented, a dedicated high performer, and a keen learner. It offers abundant space for personal and professional growth.
• In this role, you will be owning the full sales cycle from deriving the lead generation strategy and plan all the way to managing the customer experience, post-sales.
• Act as the brand’s ambassador, developing goodwill and an excellent reputation by ensuring high-quality, pleasant, respectful, and professional customer interactions.  Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring timely responses
• Research and understand the industry and market trends to effectively communicate product features and benefits to customers.
• Ensure all target leads, contacts, opportunities, sales, and ongoing interactions with customers are recorded in Salesforce.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• For markets covered by distributors, work closely with distributors’ management, sales and commercial teams. Conduct weekly calls, sales training, customer presentations and sampling of products.
• Assist management in identifying upselling and cross-selling opportunities.
• Responsible for driving the ingredient strategy to achieve maximum sales, profitability, and market share in accordance with projected sales goals and financial guidelines.

Qualifications

• Minimum 5 years of sales and account acquisition experience in the special chemical industry, preferably branded ingredients for personal care products
• Proven track record in B2B new corporate accounts development & acquisition and deal-closing are essential
• Experience working with ingredient distributors is advantageous
• Prior work experience in multinational companies is a definite advantage
• Experience in working with an international team is essential
• Excellent command of written and spoken English
• Experience with Salesforce and Shopify is required
• Has the proficiency in Microsoft Office Suite and virtual meeting tools
• Demonstrated command of analytical thinking, metrics-driven sales models and KPI’s
• Clear understanding of go-to-market strategies within the skincare and personal care ingredient markets across multi-channels
• Demonstrated skills and experiences in prospecting and managing sales pipelines
• Only applicants from Southeast Asia will be considered for this role

The Potential Offer

• Very competitive compensation commensurate to qualifications and experiences
• Offers a performance-based discretionary bonus
• Medical Insurance upon satisfactory completion of probation
• Offers a 100% remote work arrangement
  
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