Offer summary
Qualifications:
High school diploma or equivalent; bachelor's degree preferred., Proven experience in customer service., Excellent verbal and written communication skills., Strong problem-solving abilities., Proficiency in customer support software..
Key responsabilities:
- Provide assistance via phone, email, and chat.
- Address customer inquiries with empathy and efficiency.
- Troubleshoot technical issues and guide users.
- Process orders, returns, and maintain records.
- Collaborate with teams for issue resolution.