Offer summary
Qualifications:
Problem-solver mindset, Comfortable in remote work settings, Experience with Qwilr or similar tools is a plus, B2B SaaS support experience preferred, Enthusiastic about customer training.
Key responsabilities:
- Lead trial customers through onboarding and setup.
- Manage ~250 SMB customers and ensure long-term value.
- Proactively engage with customers to drive retention.
- Collaborate with Product, Sales, and Customer Support teams.
- Use tools like HubSpot to manage workflows.