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Italian Customer Support Specialist - Athens, Greece

Remote: 
Full Remote
Contract: 
Freelance
Experience: 
Junior (1-2 years)
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluency in Italian and English, Experience in customer support preferred, Strong problem-solving abilities.

Key responsabilities:

  • Deliver exceptional customer service in Italian
  • Respond to inquiries via various channels
  • Resolve customer issues promptly and effectively
  • Document interactions and feedback accurately
  • Collaborate with team members for improvements
AMSpace Recruitment Consultancy logo
AMSpace Recruitment Consultancy Human Resources, Staffing & Recruiting Startup https://amspace-recruitment.com/
2 - 10 Employees
About AMSpace Recruitment Consultancy
AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage. We focus on placement, headhunting, executive search, embedded recruitment, recruitment strategy, and process analysis, supporting companies toward growth. AMSpace specializes in the Aerospace and Defence, Information Technology, Engineering, Manufacturing, and Energy and Renewable Resources sectors. Our unique methodology, honed over 15 years of recruitment leadership, ensures an in-depth understanding of industry-specific problems. Companies from around the globe turn to AMSpace when conventional methods are insufficient to catalyse change and achieve results in the talent market. Each of these markets presents its own challenges; we navigate these hurdles with you, performing to the best of our abilities. Clients choose us for our profound expertise and capacity to create and implement practical solutions to their unique hiring problems, paired with our impartiality and objectivity. Beyond matching skills, we prioritize cultural coherence, devising efficient recruitment strategies that blend seamlessly with your organizational goals. We aim for enduring relationships, placing your interests at the centre of every decision. Our 'No Cure-No Pay' solution is testament to our unwavering confidence in attracting top-tier talent.
See more AMSpace Recruitment Consultancy offers

Job description

Company: AMSpace Recruitment

Location: Athens, Greece

Salary: €1050 per month plus performance bonus up to €150

Type: Remote

Overview: AMSpace Recruitment is seeking an enthusiastic and customer-focused Customer Support Specialist to join our client's team in Athens, Greece. 

This role offers the opportunity to work in a dynamic environment while enjoying the benefits of living in a vibrant city. Our client also provides comprehensive assistance for relocating to Greece, including a free flight ticket, hotel accommodation, and help from a local real estate agency.

Benefits:

  • Competitive monthly salary with performance bonus opportunities.
  • 13th and 14th-month salary provisions.
  • Free online Greek language courses.
  • Relocation package including a free flight ticket and hotel accommodation upon arrival.
  • Continuous support to help you settle in, including assistance with finding housing in Athens.

Responsibilities:

  • Deliver exceptional customer service and support in the Italian language.
  • Respond to customer inquiries via phone, email, and chat.
  • Address and resolve customer issues promptly and effectively.
  • Document customer interactions and feedback accurately.
  • Collaborate with team members to improve customer service processes and outcomes.

Requirements:

  • Fluency in Italian and proficiency in English.
  • Experience in customer support or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Willingness to relocate to Greece and adapt to a hybrid work environment.

How to Apply: 

If you are passionate about customer service and excited about the opportunity to work and live in Athens, please contact our recruitment team for more information. 

We look forward to supporting your career journey in this vibrant and historically rich city.

For more details, connect with us or reach out to the recruiter directly


Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Speech FluencyProject Collaboration

Other Skills

  • Problem Solving
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
  • Social Skills
Are you interested?

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