Offer summary
Qualifications:
1+ year in customer service/sales, Fluent in Ukrainian and intermediate English, PC skills in Word, Excel, etc., Ability to work night shifts.Key responsabilities:
- Communicate with VIP clients via multiple channels
- Analyze complaints, account actions, and reactivation plans
- Manage activities for significant winnings/losses
- Increase deposits/turnovers of VIP clients
- Work on performance indicators for accounts