Account Manager - US

Kneat Overview:

Kneat is a powerful software platform for Electronic Validation Life Cycle Management and GxP testing for Pharmaceutical, Biotech and Medical Device Manufacturers. Using the Kneat Enterprise software our customers are transitioning to a fully end-to-end paperless process for all their Validation and GxP testing requirements. Our Life Science clients are reducing the man hours by up to 85% and the documentation cycle times by 60%. Kneat enables a structured and centralized best practice that can be scaled and leveraged seamlessly across global companies. Kneat delivers a quantum increase in efficiency by slashing the cost of Validation Compliance in all areas and across the full lifecycle. Kneat Solutions seeks an Enterprise Software Sales Executive with experience selling into the Life Sciences Industry.

Position Description:

We are looking for a dynamic, high performing, self-motivated Account Manager with 5+ years of experience helping manage and continuously expand Kneat’s clients with our Software as a Service electronic paperless validation solution. This role will be focused in the life-sciences/pharmaceutical vertical. This role will be successful through a combination of phone, web-based, and face to face meetings along with attending some local events and building a strategic account plan to maximize the growth of Kneat’s customers.

The ideal candidate has a history of exceeding account plan quotas with a can-do attitude, loves the thrill of the building long lasting relationships and farming/expanding new business, and is capable of having strategic discussions with existing clients to help locate new sites/contacts and opportunities. The ideal candidate will be comfortable navigating through complex organizations and selling to multiple decision makers in the Senior Leadership Team & C-Suite.

Day-to-day Responsibilities:

• Reporting to the VP of Sales, you’ll work with enthusiasm to deliver a winning sales strategy for expansion of existing logos
• You will work closely with colleagues in sales development, product/engineering and customer success group to ensure a positive sales experience for prospects and clients
• Directly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunities
• Serve as the point of contact for our existing customers and drive all renewal and expansion sales opportunities
• Develop new business with existing clients and identify areas of improvement to meet sales quotas
• Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services
• Show the ability to demonstrate the baseline out of the box technology
• Maintain a high volume of account based activities such as business / account review meetings, taking a consultative & longer term approach to build and maintain existing and new relationships with the customers. This includes identifying new contacts, sites, opportunities for expansion
• Skillfully deliver web-based &/or face to face presentations and value of Kneat
• Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations.
• Consistently beat your quarterly and annual sales quota.
• Have the ability to navigate the procurement process and help drive your customers to a close
• Have the ability to learn quickly and hit the ground running with prospecting, discoveries and demonstrations
• On a daily basis, track customer details - identify decision makers, timelines, hot-buttons, and specific qualifications and enter data accurately and consistently into the company's CRM (Hubspot)
• Report weekly updates to the VP of Sales around strategy, progress and upcoming closure opportunities
• Attend client networking events in order to build up the Kneat network & customer rapport

What You Bring to the Position:

• Preferably Bachelor’s Degree
• Strong background SaaS/Cloud based Sales & Account Management
• Strong background in Life Sciences Sales & Account Management
• 5+ years of B2B relevant SaaS Account Management Experience
• Someone who is independent and is self-motivated by hitting quotas
• Strong track record of achievement account management goals
• Previously trained in consultative / value-based selling.
• Technically savvy & can personally demonstrate the application
• Personable, with excellent written and communication skills, high attention to detail
• Efficient with Word, Excel, PowerPoint, Outlook, Salesforce, HubSpot
• Has an attitude which is positive, energetic, flexible, self-driven/motivated and supportive in a challenging environment.
• Ability to organize and prioritize own work
• Maintain focus and commitment on assigned targets
• Willingness to travel if necessary
• Excellent communication and presentation skills, with strong ability to engage and persuade
• You are confident and enthusiastic when presenting information to decision-makers, always working to align needs with our solutions