Provides basic to moderate functional and operational support for assigned claims department. Support can include, but is not limited to, maintaining claim records, processing claim payments, preparing a variety of forms and materials and assisting with assigned Claims systems tasks. Works with customers, vendors, attorneys, adjusters and other to help resolve issues. Provides administrative support to technical staff which may include: creating documents, forms, reviewing incoming mail, and sending out letters.
What You'll Do:
Our Claims Technicians provide technical support to claims representatives on a variety of tasks such as claims forms completion, processing of claims payments and entering data into claims files and systems. In addition, you’ll;
Complete tasks as presented to you by the claim representatives or claims manager
Prepare forms and claim materials for processing and enter data into automated system
Process claim checks, verifying for accuracy in amounts and release for mailing
Document all activities in the claim file
Receive and make outgoing phone calls. Contacts may include claimants, medical providers, state agencies, and internal claim and medical review staff
What It Takes:
Clerical skills including keyboarding, filing, and experience with computers
Proficient in Microsoft Office Products beneficial
Associates Degree or equivalent work experience
Ability to work within time deadlines, maintain confidentiality, and work with detail and accuracy
Strong human relation, communication, and organizational skills desired
Ability to adapt to frequent changes in workflow and regulations.
What You'll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry:
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist
Shea Supa
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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