Offer summary
Qualifications:
Previous experience in hospitality management, Excellent leadership and management skills, Strong communication and interpersonal skills, Proven track record of exceptional customer service, Strong organizational skills and attention to detail.
Key responsabilities:
- Oversee hospitality operations and guest relations
- Develop and implement service policies to improve customer satisfaction
- Train and mentor hospitality staff for exceptional service
- Handle guest inquiries and resolve complaints professionally
- Manage vendor relationships for seamless service delivery