Consulting Manager

About this Job

As a Consulting Manager, you will lead in the development of the commercial activities of the clients, understanding their business to analyze it, finding areas of strategic opportunity and insights to advise them according to their needs and objectives, ensuring client satisfaction with effective and quality responses based on the solutions. Provided by NielsenIQ. Meeting NielsenIQ objectives and strategic planning for the business based on advanced KPIs and specific solutions from experts.

Responsibilities

• Develop and align strategic plans with the most important clients to guarantee the generation of value and the effective delivery of services.
• Conduct periodic reviews of the client's objectives and priorities, defining success criteria and monitoring mechanisms.
• Demonstrate value and return on investment through quantifiable business opportunity generation, sharing and receiving customer feedback.
• Able to build and lead market and thought leadership presentations for C-Level and high-profile people from clients, about the FMCG and client’s business situation.
• Monitor and improve the quality of the service offered, adjusting the Joint Business Plan as necessary to reflect changes in client priorities.
• Continuously monitor customer health as an account SPOC, monitoring satisfaction metrics (e.g. NPS), and requests in terms of quality and coverage.
• Identify and communicate viable opportunities through interaction with the Analytic Insight and Account Development team.
• Facilitate the client onboarding process, ensuring coordination, adequate training and communication, proactively managing the daily commitment of other teams and handling problems or conflicts.

About you

If you like to be in constant contact with clients and detect their needs, this is the perfect place for you. You would be ideal for the position if you have analytical and relationship skills, and if you’re also proficient at negotiating and detecting commercial leads. If you consider yourself a strategic and visionary person in the business world. Are you willing to innovate? This is the perfect place to give ideas and offer solutions to our clients in different ways.

• Bachelor's degree in Administration, Marketing, Industrial Engineering, or related.
• 10+ years of experience in Mass Consumption, consulting companies, Retailers.
• Experience in working with NielsenIQ information in the past (ideally).
• Experience in commercial or marketing positions and with customer management.
• Management of Office/Google and CRM tools (Customer Relationship Management) or business monitoring
• Advanced English (written and oral skills)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion