Offer summary
Qualifications:
Experience in Salesforce development and administration, Proficient in Service Cloud, Marketing Cloud, and SOQL, Skills in Apex programming and LWC, Knowledge of SQL for database management, Ability to document processes clearly.
Key responsabilities:
- Develop and maintain Einstein Bot and messaging systems
- Create and manage communication journeys using Marketing Cloud
- Understand, evaluate, and map processes/flows
- Analyze and optimize existing chatbot operations
- Produce clear documentation for technical development