Offer summary
Qualifications:
Proven experience in administrative or customer service roles., Excellent written and verbal communication skills., Strong organizational and time management skills., Proficiency in Microsoft Office Suite., High school diploma or equivalent; additional qualifications preferred..
Key responsabilities:
- Provide administrative support, managing calendars and scheduling appointments.
- Act as first point of contact for customer inquiries via various channels.
- Assist with order processing, billing inquiries, and resolve customer issues.
- Maintain accurate records and databases, ensuring confidentiality.
- Collaborate with team members to improve processes and enhance customer experience.