Offer summary
Qualifications:
Fluency in German and English, both written and verbal, Excellent communication and customer handling skills, Experience in a customer service center is an advantage, Solid computer skills including MS Office and web-based applications, High school education.
Key responsabilities:
- Deliver high-quality customer service by phone
- Handle inbound calls for customer assistance
- Guide users through problem resolution step-by-step
- Communicate solutions clearly in a professional manner
- Support customers with technology-related inquiries