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Receptionist

Remote:

Full Remote

Contract:

Part time

Experience:

Entry-level / graduate

Work from:

Australia

Offer summary

Qualifications:

Fluent in English communication, Experience in customer service, Proficient in appointment scheduling software, Strong interpersonal skills, Familiarity with beauty industry preferred.

Key responsabilities:

Manage incoming calls and appointment bookings
Provide detailed service information to clients
Handle multiple tasks during peak times
Maintain client confidentiality
Collaborate with the salon team

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

Client Overview:

Join a thriving, upscale hair salon in beautiful British Columbia, just outside Vancouver. This established business prides itself on delivering exceptional customer experiences and is seeking a dedicated virtual assistant to enhance their client management process. With a strong online presence and a reputation for excellence, this salon offers an exciting opportunity to be part of a dynamic team in the beauty industry.

Job Description:

As a Virtual Assistant specializing in hair salon operations, you’ll be the vital link between clients and stylists, managing all incoming calls and appointment bookings. This role demands a blend of customer service expertise, multitasking abilities, and a passion for the beauty industry. You’ll work remotely, handling a diverse range of client inquiries, scheduling appointments with precision, and ensuring a smooth, professional experience for every caller. This position offers the perfect opportunity to develop your skills in a fast-paced, client-focused environment while enjoying the flexibility of remote work.

Job Highlights:

• 20 hours per week

• Permanent work from home

• Schedule: Tuesday to Saturday, 10 am to 4 pm Pacific Time

• Client Timezone: PST

Responsibilities:

• Answer incoming calls promptly and professionally, representing the salon’s brand

• Manage the salon’s appointment scheduling system, booking services efficiently

• Provide detailed information about hair services and pricing to potential clients

• Handle multiple tasks simultaneously, especially during peak call times

• Learn and stay updated on the salon’s service offerings and pricing structure

• Engage with clients in a friendly, professional manner to build rapport