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Admin & Sales Support

extra holidays
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Philippines

Offer summary

Qualifications:

Proficiency with ServiceM8 or similar tools, Experience in administrative or sales roles, Basic understanding of networking, Attention to detail and organizational skills, Familiarity with Microsoft Office Suite.

Key responsabilities:

  • Book jobs and support technicians
  • Maintain client monitoring data and reports
  • Handle inquiries and generate estimates
  • Manage social media and content engagement
  • Coordinate with sales team on job prioritization
Boomering Inc logo
Boomering Inc Scaleup https://boomering.ph
201 - 500 Employees
About Boomering Inc
We enrich client and staff lives through simple and smart offshoring. With a team of cultural experts, we flex and tailor solutions to meet YOUR specific needs and help YOU build remote offshore teams to maximise YOUR operations and significantly reduce YOUR expenses.Our internal staff is made up of innovative problem solvers who work with our core values in mind to help our clients, as well as our staff, grow exponentially.Boomering is more than just an offshoring company. We are geared to adapt to the needs of our clients and strive to become a valuable and true extension of your brand. We put a strong focus on stable and consistent growth through proactive, no-nonsense management.We understand that different businesses have different needs. With out customisable staffing solution, you will have the ability to diversify your staff, and the opportunity to scale up and down depending on the climate of your business.The possibilities are endless with offshoring.Boomering is powered by EOS or Entrepreneurial Operating System. The EOS structure has given us the tools to run a seamless and consistent operation, which helped us identify our areas of improvement. We are constantly evolving to take on bigger and bolder challenges.Our focus is to give our clients more focus. We’re not here to take over anyone’s business. We’re here to help carry some of the weight so you can focus on the more important aspects of your business.
See more Boomering Inc offers

Job description

Position Title: Admin & Sales Support
Work Set-up: Work From Home
Salary: Php 40,000.00 – Php 45,000.00
Schedule: 7am – 4pm PHT / 6am – 3pm during DST

Our client is an Australian-owned company providing security services for over 20 years. They offer a range of security solutions including CCTV systems, access control, security alarms, monitoring, patrols, and guarding. Their services are enhanced by innovative and advanced technology to ensure effective security management.

JOB DESCRIPTION FOR AN ADMIN AND SALES SUPPORT

Responsibilities as an Admin And Sales Support:
• Book jobs (Installs and Service Work) using jobs management system.
• Support technicians out in the field. (Ordering Stock, producing reports)
• Keep data spot-on by making sure all key details are captured in both client and job database.
• Administer client monitoring data and generate service calls accordingly.
• Support larger projects with OHS, Asbuilt and Project Specific Documentation.
• Support Clients Asset Management Data.
• Handle job inquiries and generate basic estimates and quotes.
• Extract key information for Security Technicians in Client Faults/Requirements.
• Order and manage security credentials on behalf of clients.
• Assist the internal sales team by providing up-to-date information on job status and availability.
• Coordinate with the sales team to prioritize jobs based on customer needs and business goals.
• Assist in managing customer inquiries related to bookings and service.
• Maintain and update process documentation to ensure all workflows are clearly outlined and followed.
• Manage social media platforms by creating and scheduling content, monitoring engagement, responding to comments/messages, and tracking performance metrics.

Qualifications as an Admin and Sales Support:

• Background in security electronics is not required, it would be beneficial. Training will be provided.
• Basic networking understanding would be beneficial.
• Proficiency with ServiceM8 or similar job management tools
• Proven experience in an administrative or internal sales role with a background in security electronics.
• A keen eye for details and top-notch organisational skills.
• Excellent communication and people skills.
• Proficiency with job management systems and Microsoft Office Suite.
• Basic tech support skills and familiarity with TeamViewer.
• Attention to detail and accuracy in data entry and reporting.

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering:

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.

Website: www. boomering.ph
Career Portal: https://boomering.zohorecruit.com/jobs/Careers
Facebook and LinkedIn: Boomering Inc.; Boomering Careers
Salary: Php 40,000.00 – Php 45,000.00

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Staffing SoftwareData EntryNetworking BasicsSecurity DevicesSocial Media ManagementTechnical Support

Other Skills

  • Customer Service
  • Detail Oriented
  • Organizational Skills
  • Microsoft Office
  • Verbal Communication Skills
Are you interested?

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