Offer summary
Qualifications:
Call center experience is a plus, Excellent written and verbal communication skills, Proficient PC knowledge, preferably Windows, Strong problem analysis and solving skills, Attention to detail and accuracy.
Key responsabilities:
- Provide professional support to all customers
- Help users navigate the Avetta Cloud Application
- Verify submitted technical documents and customer needs
- Coordinate with internal departments and document interactions
- Manage customer billing and subscription inquiries