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Account Associate

Remote: 
Full Remote
Contract: 
Salary: 
40 - 54K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Associate Degree in Business Administration or related field, Minimum 2 years experience in administrative support or customer service role.

Key responsabilities:

  • Provide administrative support to Account Management department.
  • Act as main point of contact for client needs and respond to inquiries.
LIBERTY Dental Plan logo
LIBERTY Dental Plan Insurance Large https://www.libertydentalplan.com/
1001 - 5000 Employees
See more LIBERTY Dental Plan offers

Job description

Job Details
Job Location:    Ohio - Ohio
Position Type:    Full Time
Salary Range:    Undisclosed
Job Shift:    Day

Join Our Team! We're Hiring an Account Associate to Support Our Account Management Excellence at Liberty!

The Account Associate will provide administrative support to the Account Management department. This position will be responsible for managing communications and follow-up inquiries, coordinating meetings assist in gathering reports and documentation, and maintain accurate and up-to-date records for Liberty's clients.

 

Job Summary Details
    

  • Act as the main point of contact for assigned client administrative needs.
  • Provides support to Account Management and Sales Executive/Account Executive(s) on prospect and client accounts, as requested. 
  • Responds to client inquiries and requests within stated timeframes. 
  • Updates marketing materials (groups and enrollee applications, contracts) and collateral  
  • Assists with responding to proposals and RFPs, gaining agreement with internal business units on each proposal.  
  • Works with Sales Executive/Account Executive(s), Account Managers, clients, brokers and internal Implementation team to coordinate all implementation tasks for pre- and post-deliverables.    
  • Execute all required administrative intake activities accurately and in accordance with established internal and regulatory deadlines. 
  • Perform other duties as assigned and deemed appropriate by management.

Education/Experience

  •  Associate Degree in Business Administration or related field, or equivalent combination of education and relevant work experience. 
  • Minimum 2 years of experience in an administrative support or customer service role within the dental or health industry.

 

Location

 

Our employees are distributed in office locations in multiple markets across the United States.  We are unable to hire or allow employees to work outside of the United States. 


 

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their society. That’s why Liberty offers competitive and attractive benefit packages for their employees. We strive to care for employees in positive ways that promotes wellness and productive employees.

 

 

Our first-class benefit package supports our employees and their dependents with:

  • Competitive pay structure and saving options that help you reach your financial goals
  • Excellent 401k retirement benefits available which includes employer match and ability to save via a Roth IRA, plus immediate vesting during Safe Harbor period and professional financial advice through Financial Engines!
  • Medical insurance offered with low-cost premium for employee only coverage and Liberty subsidizes 50% of dependent coverage for eligible enrolled dependents.
  • 100% employer paid dental coverage for employees and eligible dependents.
  • 100% employer paid vision coverage for employee only coverage, low-cost premium for dependents!
  • Company paid basic life and AD&D coverage; options to elect additional supplemental coverage.
  • Long Term Disability coverage
  • Expansive wellness program including companywide Get Active challenges and Burn-A-Long with option for gym discounts.
  • Employee Assistance Program
  • Generous vacation and sick leave with the ability to roll time over.
  • 10 paid company holidays
  • Birthday flex holiday
  • Tuition Reimbursement
  • Remote or Hybrid options for various positions
  • And so much more...

 

Compensation

In the spirit of pay transparency, we are excited to share the base salary for this position is $20.93 - $28.00, exclusive of fringe benefits or potential bonuses.  If you are hired at LIBERTY, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.  In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any, final offer.  Please keep in mind that the range mentioned above is the full base salary range for the role.  Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.

 

 

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. LIBERTY will leverage diverse perspectives in building high performance teams and organizational culture. 


Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

 

 

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Verbal Communication Skills
  • Organizational Skills

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