Receptionist

This is a remote position.

Schedule:

• Minimum 40 hours/week), Flexible to a point
  10 am to 7pm (1 AM - 10 AM Manila time) with 1 hour unpaid lunch break
  

Client Timezone: BC Canada V5C3W4

Join a dynamic, multi-faceted organization at the forefront of restoration and home services. This growing company operates three distinct divisions: electronics restoration, plumbing/HVAC, and electrical services. With a commitment to excellence and a diverse range of offerings, this business provides exciting opportunities for professional growth and development in a fast-paced environment.

Job Description:

We are looking for a highly organized and professional Receptionist to manage client communication, job bookings, and technician coordination. The ideal candidate will have strong multitasking abilities and excellent communication skills to ensure efficient handling of daily operations.

Key Responsibilities:

• Call Intake: Answer and manage incoming phone calls, address client inquiries, and gather necessary information to facilitate service requests.
  
• Job Booking: Schedule jobs and appointments, ensuring accurate entry of job details into the system while coordinating schedules.
  
• Technician Coordination: Communicate with technicians to confirm estimated arrival times (ETA) at job sites and ensure seamless coordination between technicians and clients.
  
• Client Correspondence: Relay important updates from technicians to clients via email or phone, providing timely and clear communication on job status.
  

• Fluent English speaking skills with excellent communication abilities
  
• Minimum 2 years of experience in an administrative
  
• Strong organizational skills and ability to manage multiple tasks efficiently
  
• Proficiency in Microsoft Office suite, particularly Word and Excel
  
• Self-motivated with the ability to work independently and collaboratively
  
• Meticulous attention to detail and high accuracy in document preparation
  
• Flexibility to occasionally work outside standard hours if needed
  
• Comfortable working remotely and managing time effectively
  
• Adaptability to support diverse business operations in electronics restoration, plumbing/HVAC, and electrical services