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Senior Professional Services Consultant

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years of client-facing experience, 2+ years in TPRM or cybersecurity, Project management experience preferred, Ability to articulate technical concepts, Strong problem-solving and communication skills.

Key responsabilities:

  • Manage clients' Bitsight programs
  • Act as primary point of contact for risk strategy
  • Conduct quarterly business reviews
  • Collaborate with internal teams for issue resolution
  • Perform third party risk assessments
Bitsight logo
Bitsight SME https://www.bitsight.com/
501 - 1000 Employees
See more Bitsight offers

Job description

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

  • We invented the cyber ratings industry in 2011
  • Over 3000 customers trust Bitsight
  • Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Do you enjoy working with customers to find creative ways to solve business challenges? Are you excited about project management and nurturing relationships with clients? If so, the Senior. Consultant, part of our Professional Services organization, might be a great fit for you.

The Sr. Consultant role is a strategic priority to Bitsight, with significant visibility to executive leadership. As a Consultant, you will partner with a team of problem solvers to address complex business issues in the Cybersecurity and Third Party Risk Management (TPRM) space. You will lead teams in project managing clients’ Bitsight and TPRM programs, enabling our clients to benefit from our platform. You will serve as an expert for both our team and our clients and will serve as a “go-to” person for strategy, design, and program management.

Consultants are well-organized and strategic thinkers. Strong communication skills are important as this role will require you to present to senior leaders and provide recommendations with the requisite justification. This is a great position for a self-starter who’s looking for remote work and an opportunity to shine in a role in a growing, high-priority, division of a fast-growing company. 


Responsibilities

  • Directly support and operate clients’ Bitsight programs, as co-defined by you and the client

  • Manage clients’ businesses to Key Performance Indicators established by their
    leadership to support the achievement of business goals

  • Act as a primary point of contact for driving Third Party Risk and Security Risk strategy

  • Collaborate and organize both customer personnel and in-house resources to troubleshoot and resolve issues independently

  • Conduct quarterly business reviews 

  • Collaborate with Customer Support, Sales, and Product teams

  • Develop materials and presentations for executive-level reporting

  • Perform strategic analysis of third party risk management

  • Perform third party risk assessments 

  • Set follow-up actions and provide regular updates on the status of active issues to all stakeholders

  • Learn to be a power user of Bitsight products, capabilities and services


 

Requirements

  •  5+ years of client-facing experience or equivalent experience presenting to senior leadership

  • 2+ years of experience in TPRM, cyber security, information risk management, or related field 

  • Experience in project management with a proven track record of managing multiple
    projects to completion preferred

  • Ability to articulate technical concepts to non-technical stakeholders, and follow basic troubleshooting steps to work through issues

  • Willingness to obtain Industry certifications (e.g. CTPRP, CISSP, CISM, CRISC, CIPP, CISA)

  • Understanding of Regulations, Control Frameworks and Industry Guidance (e.g. GDPR, ISO, NIST)

  • Strong verbal, written, and interpersonal skills, as well as excellent planning and
    organizational skills

  • Compassionate problem solver with attention to detail

  • CISSP certification preferred

  • Experience with conducting third party risk assessments preferred

  • English required, fluency in other languages is a plus
     


The anticipated hiring base salary range for this position is US$80 000 to $100 000 annually for US-based employees.  This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting.  Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant.  Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.

Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Additional Information for United States of America Applicants:

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Non-Verbal Communication
  • Social Skills
  • Planning
  • Organizational Skills
  • Detail Oriented

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