Slovak Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Slovak Speaking Customer Support Representative to work from the enchanting location of Greece! If you have a passion for delivering exceptional customer service and thrive in a vibrant, multicultural environment, this role is the perfect fit for you.

As a crucial member of our support team, you will assist Slovak-speaking customers by addressing their inquiries and providing effective solutions. This position allows you to enhance your professional skills while enjoying the beautiful culture and lifestyle that Greece has to offer.

We are on the lookout for motivated individuals who are dedicated to helping others and are ready to embrace this exciting career opportunity. If this sounds like you, we would love to connect!

Responsibilities

• Serve as the primary contact for Slovak-speaking customers through multiple communication channels, including phone, email, and chat.
• Provide accurate information regarding the company’s products and services while effectively resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve service quality and enhance the overall customer experience.
• Stay informed about product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure quality service delivery and compliance.

Requirements

• Fluency in Slovak and English, both written and spoken
• Previous experience in customer support is beneficial but not mandatory
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-centric approach
• Ability to work independently and as part of a team
• Familiarity with customer service software and tools is a plus
• Stable internet connection and an appropriate home office setup
• A proactive attitude with a strong desire to learn and adapt
• Flexibility to work various shifts as needed

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )