Danish Speaking Technical Support Roles - Athens, Greece

Patrique Mercier Recruitment is thrilled to announce exciting Danish-speaking Technical Support roles available in Athens, Greece! If you are fluent in Danish and have a passion for technology and customer service, this is the perfect opportunity for you!

As a Danish Technical Support Representative, you will be providing exceptional technical assistance to Danish-speaking customers. Your main responsibilities will include troubleshooting a range of technical issues and ensuring customer satisfaction through effective solutions.

This role offers not only the chance to enhance your technical skills but also to immerse yourself in the vibrant culture and history of Athens, making every day a new adventure!

Responsibilities

• Provide high-quality technical support to Danish-speaking customers through phone, email, and chat channels
• Troubleshoot and resolve software, hardware, and network-related issues
• Maintain accurate documentation of customer interactions and resolutions
• Work collaboratively with team members to improve the customer experience
• Stay updated on product releases, services, and company policies
• Adhere to established procedures and quality standards

Requirements

• Fluency in Danish and English, both written and spoken
• Prior experience in technical support or customer service is advantageous
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced working environment
• Detail-oriented with a focus on achieving customer satisfaction
• Familiarity with software, hardware, and basic networking principles
• Proficient in using various computer systems and applications
• Willingness to relocate and work in Athens, Greece
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras