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Danish Speaking Customer Service - Athens, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Danish and English, Previous customer service experience preferred, Ability to multitask in a fast-paced setting, Strong problem-solving related to customer satisfaction, Familiarity with customer service tools is a plus.

Key responsabilities:

  • Deliver high-quality support to customers
  • Handle inquiries via phone, email, and chat
  • Document interactions in the database
  • Identify customer needs for tailored solutions
  • Collaborate with team members to improve service
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is a premier agency specializing in connecting candidates with jobs in their native language across different countries. We are currently seeking dedicated individuals for a Danish Speaking Customer Service role in Athens, Greece. This position offers an exciting chance to immerse yourself in a new culture while providing exceptional support to Danish-speaking customers. Our mission is to foster career progression for multilingual candidates, aligning them with top employers in various sectors, including social media, gaming, healthcare, retail, travel, and more.


Responsibilities
  • Deliver high-quality customer service to Danish-speaking clients.
  • Handle inquiries and complaints via phone, email, and live chat.
  • Maintain knowledge of company products and services to provide accurate information.
  • Document customer interactions efficiently in the company’s database.
  • Identify customer needs and offer tailored solutions to improve their experience.
  • Collaborate with team members to enhance overall service delivery.
  • Stay informed on company policies and practices to assist customers effectively.

Requirements

  • Fluent in Danish and proficient in English (both written and spoken).
  • Previous experience in customer service or similar roles is preferred.
  • Excellent communication and interpersonal abilities.
  • Capable of multitasking and working in a fast-paced environment.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Familiarity with customer service tools and systems is an advantage.
  • Open to relocating to Athens, Greece, and embracing a new lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Multitasking
  • Customer Service
  • Verbal Communication Skills
  • Social Skills

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