Offer summary

Qualifications:

Fluent in Dutch and English, Experience in technical support or customer service, Strong problem-solving skills, Passion for technology, Willingness to relocate to Athens, Greece.

Key responsabilities:

Provide technical support via phone, email, and chat.

Troubleshoot and resolve customer issues efficiently.

Guide clients through troubleshooting processes.

Document customer interactions for future reference.

Collaborate with team to improve service quality.

Job description

Patrique Mercier Recruitment PT is thrilled to announce an exciting opportunity for a Dutch Speaking Tech Customer Support Representative in Athens, Greece! This role is perfect for tech-savvy individuals who are passionate about providing exceptional customer service while enjoying the vibrant culture and beautiful landscapes of Greece.

In this position, you will be the key point of contact for our Dutch-speaking clients, assisting them with technical inquiries and ensuring a smooth user experience. If you are ready to leverage your skills in a dynamic environment and help customers navigate their technical challenges, we invite you to apply!

Responsibilities

Provide top-tier technical support to Dutch-speaking customers via phone, email, and chat.
Troubleshoot and resolve technical issues efficiently while maintaining customer satisfaction.
Guide clients through the troubleshooting process with clear and concise communication.
Stay informed about the company’s products and services to provide accurate support.
Document customer inquiries and resolutions for future reference and improvement.
Work collaboratively with the team to enhance service quality and customer experience.
Participate in ongoing training and professional development opportunities.

Requirements

Fluent in Dutch (both spoken and written) with strong communication abilities.
Proficient in English for effective internal communication.
Experience in technical support or a customer service role is advantageous.
Excellent problem-solving skills along with a passion for technology.
Able to thrive in a fast-paced, dynamic work environment.
Positive attitude and commitment to delivering outstanding customer service.
Willingness to relocate to Athens, Greece and embrace a new cultural experience.

Benefits