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Dutch Speaking IT Technical Support Engineer - Remote in Greece

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluent in Dutch and English, Experience in IT technical support is advantageous, Strong problem-solving skills, Able to work in a remote environment.

Key responsabilities:

  • Provide high-quality technical support to customers
  • Diagnose and troubleshoot technical issues
  • Communicate clear solutions to enhance satisfaction
  • Document interactions for continuous improvement
  • Collaborate with team members remotely
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment PT as a Dutch Speaking IT Technical Support Engineer, working remotely in Greece! This role offers you the unique opportunity to provide top-notch technical support while enjoying the flexibility of remote work in one of Europe's most beautiful countries.

As a Dutch Speaking IT Technical Support Engineer, you will be responsible for assisting our Dutch-speaking clients with technical inquiries, troubleshooting issues, and ensuring that they receive efficient and effective support. Your expertise will help clients resolve their technical challenges swiftly, improving their overall experience with our services. If you are passionate about technology and enjoy solving problems, we encourage you to apply!

Responsibilities
  • Provide high-quality technical support to Dutch-speaking customers via various communication channels.
  • Diagnose and troubleshoot technical issues related to IT systems.
  • Communicate clear and effective solutions to enhance customer satisfaction.
  • Stay updated on our products and services to provide accurate assistance.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members in a remote setting to ensure exceptional support.
  • Participate in ongoing training and development to enhance technical skills.

Requirements

  • Fluent in Dutch (both spoken and written) with excellent communication skills.
  • Proficient in English, both spoken and written.
  • Experience in IT technical support or a related field is advantageous.
  • Strong problem-solving skills and the ability to manage multiple technical inquiries.
  • Able to work effectively in a remote, self-directed environment.
  • A positive attitude and a genuine desire to assist clients with their technical issues.
  • Comfortable in a remote work setup while enjoying the flexibility it offers.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Language ArtsInformation SystemsRemote OperationTechnical SupportProject Collaboration

Other Skills

  • Verbal Communication Skills
  • Training And Development
  • Problem Solving
  • Customer Service
Are you interested?

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