Job description

We are looking for a Italian speaking Technical Customer Support Specialist to assist B2C customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

What you’ll do:

Deliver excellent technical support to customers via chat, email, and phone
4 weeks of paid training when you start the position
Troubleshoot and resolve technical issues related to products or services
Escalate complex cases to specialized teams when necessary
Maintain customer satisfaction by providing timely and accurate solutions

Requirements

Italian Language: C1 level or higher (written and spoken).
English Language: B2 level (training provided in English).
Relocate to Athens, Greece
Strong computer skills and the ability to handle technical queries
Experience in customer support or a technical role is preferred but not required

Benefits

€1045 base salary with a €200 monthly performance bonus
Relocation package to for Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment )
Competitive monthly salary + 2 extra salaries per year
Health insurance
Opportunity to work in a global environment with a leading brand
Relocation assistance to help you settle into Athens

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