Offer summary

Qualifications:

Fluency in Finnish and English, Strong communication and interpersonal skills, Problem-solving mindset focused on customer satisfaction, Ability to work independently and in teams, Familiarity with customer service software preferred.

Key responsabilities:

Serve as the primary contact for Finnish-speaking customers

Provide accurate product information and resolve inquiries

Ensure high levels of customer satisfaction

Document customer interactions accurately

Collaborate with team to improve customer experience

Job description

Patrique Mercier Recruitment is excited to present a unique opportunity for a Finnish Speaking Customer Support Representative to work from the beautiful setting of Greece! If you have a passion for providing exceptional customer service and thrive in a dynamic, multicultural environment, this position is for you.

As a vital member of our team, you will assist Finnish-speaking customers with their inquiries, providing effective solutions and support. This role not only allows you to enhance your professional skills but also offers the chance to enjoy the rich culture and stunning landscapes of Greece.

We are looking for dedicated individuals who are committed to helping others and are ready for a rewarding challenge. If you believe you have what it takes, we would love to hear from you!

Responsibilities

Act as the primary point of contact for Finnish-speaking customers via phone, email, and chat.
Provide accurate information regarding the company's products and services while efficiently resolving customer inquiries.
Ensure high levels of customer satisfaction through friendly and professional support.
Document all customer interactions accurately in the system.
Collaborate with team members to improve service quality and the overall customer experience.
Stay informed on product knowledge and company policies to assist customers effectively.
Follow established procedures to ensure quality and compliance in service delivery.

Requirements