Finnish Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is excited to present a unique opportunity for a Finnish Speaking Customer Support Representative to work from the beautiful setting of Greece! If you have a passion for providing exceptional customer service and thrive in a dynamic, multicultural environment, this position is for you.

As a vital member of our team, you will assist Finnish-speaking customers with their inquiries, providing effective solutions and support. This role not only allows you to enhance your professional skills but also offers the chance to enjoy the rich culture and stunning landscapes of Greece.

We are looking for dedicated individuals who are committed to helping others and are ready for a rewarding challenge. If you believe you have what it takes, we would love to hear from you!

Responsibilities

• Act as the primary point of contact for Finnish-speaking customers via phone, email, and chat.
• Provide accurate information regarding the company's products and services while efficiently resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve service quality and the overall customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure quality and compliance in service delivery.

Requirements

• Fluency in Finnish and English, both written and spoken
• Previous experience in customer support is a plus, but not required
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and as part of a team
• Familiarity with customer service software and tools is preferred
• Reliable internet connection and a suitable home office setup
• A proactive attitude and eagerness to learn and adapt
• Flexibility to work on various shifts as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )