Senior Account Manager – Commercial Division | NSW – Sydney
At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
The Commercial division is Allianz Australia’s largest distribution channel whose customers include local, national and international brokers, and buying groups throughout Australia. We’re seeking a Senior Account Manager to report to the Distribution Manager in NSW and help develop best in market relationships with an allocated panel of brokers.
You'll be responsible for
- Developing and managing relationships with your broker panel, delivering sales and service excellence, including collaborating with Underwriting on the delivery and negotiation of underwriting solutions.
- Helping implement strategic projects to enhance sales capability, ensuring activities are following divisional and organizational focus areas and targeted outcomes.
- Performing effective pipeline management to maximize new business strike rates and renewal retention to drive customer growth in preferred segments.
- Supporting the implementation of sales/go-to-market strategy and business plans to deliver effective and efficient sales operations and to achieve profitable growth targets across the allocated panel.
- Displaying market-leading sales behaviours demonstrated by using CRM to monitor and develop relationships, single sales, scheme, and whole-of-account opportunities.
- Gaining in-depth broker insight and finding alignment to grow Allianz areas of appetite.
- Identifying market and industry trends, understanding, and anticipating customer needs through business relationships and competitor analysis.
- Acting as a point of escalation for broker requests on commercial adjustments, issues, or complaints, evaluating available information and facilitating effective resolution.
- Participating actively in team meetings and activities and positively contributing to a high-performance culture.
- Developing and fulfilling a sales plan to achieve financial metrics, retention, target conversions, and strike rates against developed and well-managed plans.
About you
- Experience in the commercial lines of business is required; applicants from an underwriting, account management or broking background would all be considered.
- Strategic sales ability including business planning, negotiation skills and the ability to influence and persuade.
- Demonstrated enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base.
- Ability to identify potential issues, evaluate information, exercise judgement, and create customer-focused solutions.
- Able to plan and prioritise, organise tasks and manage competing resources and demands.
- Excellent verbal and written communication skills, capable of communicating and presenting with clarity, impact, and influence.
- Ability to communicate effectively and work collaboratively with diverse team members towards a common goal.
What's on offer
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
About Allianz
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
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