German Speaking Customer Support for Brokers - Remote from Anywhere in Greece

Patrique Mercier Recruitment is thrilled to announce a fantastic opportunity for a German Speaking Customer Support representative for brokers, with the flexibility to work remotely from anywhere in Greece! This role allows you to be part of a leading team while enjoying the beauty and culture of Greece from the comfort of your own home.

As a German Speaking Customer Support professional, you will assist clients in the brokerage sector with their inquiries, providing expert guidance and support on various financial products and services. Your strong communication skills and ability to solve problems will help ensure customer satisfaction and build lasting relationships with clients.

Join a company that values a supportive and inclusive work environment, where you'll have the opportunity to grow your skills in the exciting world of finance and customer service!

Responsibilities

• Provide excellent customer support in German for brokers and related inquiries
• Troubleshoot issues and provide effective solutions promptly
• Educate clients on financial products and brokerage services
• Document customer interactions accurately in the support system
• Collaborate with team members to enhance service delivery
• Contribute to achieving performance and satisfaction targets

Requirements

• Fluency in German and English, both written and spoken
• Experience in customer support, preferably in finance or brokerage
• Strong communication and problem-solving skills
• A good understanding of financial concepts is an advantage
• Ability to work independently and manage your time effectively
• Proficiency in using computer systems and software applications
• Team-oriented mindset with a passion for customer service
• Proactive attitude with a desire to learn and grow in the industry

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )