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PLC Support Engineer 軟體工程師

extra holidays - extra parental leave - fully flexible - 4 day week
Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Taichung (TW)

Offer summary

Qualifications:

3+ years in PLC and HMI software development, 3+ years electrical drawing experience, Experience in commissioning and debugging, Ability to analyze data effectively, Advanced customer service skills.

Key responsabilities:

  • Provide timely support for products
  • Document modifications of electrical drawings
  • Collaborate on product development and enhancement
  • Assist junior field service engineers
  • Travel for service activities as needed
Air Liquide logo
Air Liquide Healthtech: Health + Technology Large https://www.airliquide.com/
10000+ Employees
HQ: Paris
See more Air Liquide offers

Job description

ALES ASIA was founded in Taiwan in 2006. Our factory is located in the Taichung Science Park in Taiwan and it has class 1000 and 100 cleanroom (192 m2) and ISO 9001 certificates. 


We provide a proven, reliable and cost effective solution to worldwide special gas delivery equipment needs, including gas cabinets, valve manifold boxes. Beside, we also have capabilities of customizing manifold and controller PLC & HMI design, and calculation service to ensure customer need is met. ALES ASIA's customers are located all over the world, and our product are widely used in various industry such as semiconductor foundries, LCD, LED, Solar, lab, institute and other applications. We strives for continuous improvement in terms of product quality, production capacity and services. We will alway be flexible, innovative, agility and adaptive to meet and exceed customer needs.

Provide timely software and electrical support on company products and ensure customer satisfaction.

How will you CONTRIBUTE and GROW?

1. Provide timely response to feedback, complaints and requests from customers regarding software and electrical aspects of our product on site so that site issues are resolved to the expectation of the customers.

2. If a quick fix was carried on our on-site product, after production restored, prepare and implement a permanent solution.

3. Document modifications of electrical drawings and software of our product.

4. Feedback the solved electrical and software methods and logs to software engineer of Operation & Technical Department.

5. Collaborate internally or externally on product development and enhancement

6. Provide software and electrical assistance to junior or less experienced field service engineers.

7. Travel when required for the purposes of performing service activities at customer sites. May need to work overseas for at least 1~3 months a year. 

Are you a MATCH?

  • 3+ years PLC and HMI control systems software development

  • 3+ Electrical drawing experience

  • Ability to analyze data and report problems, to provide complete accurate, comprehensive service reports & to communicate technical issues to other technical staff

  • Experience on commissioning, installing and debugging of PLC & HMI

  • Advanced customer service skills, with a solid foundation of understanding the importance of relationship building

  • Ability to facilitate resolution of technical challenges

  • Able to successfully meet customer site access requirements such as: background checks, safety training, and clean room access (gowning and breathing apparatus)

About Air Liquide
 

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance


At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Healthtech: Health + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving

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