Offer summary
Qualifications:
Bachelor’s degree in related field, 5+ years in technical support role, Familiarity with IBM OS400 administration, Experience with Kubernetes/Cloud environments, Proficient in IT Service Management tools.Key responsabilities:
- Provide service desk/application support
- Monitor and maintain application systems
- Lead and train the service desk team
- Troubleshoot and resolve complex issues
- Manage user accounts and permissions