Offer summary
Qualifications:
High School diploma or equivalent required, 1+ year customer service experience required, Healthcare/call center experience preferred, Bilingual a plus, Experience with CRM applications preferred.
Key responsabilities:
- Respond to clinician and patient inquiries
- Collaborate with various departments to assist customers
- Maintain timely communication through multiple platforms
- Identify issues and suggest improvements
- Participate in projects and document billing inquiries