Offer summary
Qualifications:
Bachelor’s or Master’s degree in computer engineering, IT, Fashion Design, or related field, Minimum of 2 years experience in similar role, Expertise in customer-facing and IT troubleshooting roles, Experience with software installation and database management, Familiarity with PLM/PDM solutions and cloud infrastructure.
Key responsabilities:
- Resolve customer queries and issues promptly
- Collaborate with teams to address bugs and project timelines
- Manage complex customer accounts and systems
- React quickly to major customer issues
- Analyze problems and propose solutions