Polish Speaking Customer Support for Streaming Music Services, Greece

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Polish Speaking Customer Support representative for a leading streaming music services company in Greece. If you have a passion for music and enjoy helping others, this role is perfect for you!

As a Polish Speaking Customer Support professional, you will assist Polish-speaking customers by answering their inquiries, troubleshooting issues, and providing them with guidance on using the streaming platform. Your role will be vital in ensuring that users have a smooth and enjoyable experience while accessing their favorite music.

Our client offers a vibrant workplace that values creativity and customer satisfaction. This is a unique opportunity to advance your career in a dynamic industry while enjoying the beautiful surroundings of Greece!

Responsibilities

• Provide exceptional customer support in Polish for streaming music service inquiries
• Troubleshoot technical issues and provide effective solutions
• Educate customers on app features and usage
• Document customer interactions accurately in the support system
• Collaborate with various teams to resolve customer concerns
• Strive to enhance customer experience and satisfaction

Requirements

• Fluency in Polish and English, both written and spoken
• Previous experience in customer support, preferably in the music or entertainment sector
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work efficiently in a fast-paced environment
• Proficiency in using computer systems and applications
• A genuine enthusiasm for music and streaming services
• Team-oriented with a dedication to customer service excellence

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )